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Privacy Policy

Last updated: 15 November 2025

The website je-umbrellas.gr, owned and operated by J&E RAIN AND SUN UMBRELLAS IKE, is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR – EU 2016/679).

By using our website or services, you agree to this Privacy Policy.

1. Data We Collect

We collect personal data when you:

  • submit a contact form,

  • request a quotation for umbrellas,

  • place an order,

  • subscribe to our newsletter,

  • communicate with us via email or phone,

  • browse the website (through cookies, analytics, pixels).

Data that may be collected:

  • Full name / Company name

  • Email address

  • Phone number

  • Country / Address

  • Billing and shipping details (for invoicing only)

  • Order information

  • Marketing preferences

  • Technical data (IP address, device, browser, cookies, analytics)

We do not store or process payment card details.

2. How We Use Your Data

We use your data for:

✔ Order processing & delivery

✔ Customer support

✔ Providing quotations & product information

✔ Sending newsletters (with consent)

✔ Website improvements & analytics

✔ Advertising through Meta/Facebook & Google Ads (with consent)

✔ Visitor analytics (Google Analytics, Wix Analytics)

✔ Legal and tax compliance

We do not sell your personal data.

3. Legal Basis for Processing

Processing is based on:

  • Consent (newsletter, marketing cookies)

  • Contract performance (orders)

  • Legitimate interest (security, analytics)

  • Legal obligation (tax and invoicing)

4. Sharing Your Data

We may share data with trusted service providers:

  • Wix (website hosting & infrastructure)

  • Google Analytics

  • Meta/Facebook Pixel

  • Email service providers

  • Delivery & courier services

  • Accounting services

All third parties are GDPR compliant.

5. Cookies

Our use of cookies is explained in detail in our Cookie Policy.
You can manage your preferences via the Wix cookie banner.

6. Data Retention

  • Contact forms: up to 24 months

  • Order data: up to 10 years (legal requirement)

  • Newsletter: until consent is withdrawn

  • Cookies: according to the durations shown in the banner

7. Your GDPR Rights

You have the right to:

  • access your data,

  • request correction or deletion,

  • withdraw consent,

  • restrict or object to processing,

  • request data portability,

  • lodge a complaint with a Data Protection Authority.

We respond within 30 days.

8. Data Security

The site runs on Wix, which provides:

  • SSL encryption

  • Advanced firewalls

  • DDoS protection

  • Continuous security monitoring

9. Contact for Privacy Matters

📩 info@je-umbrellas.gr
📍 Neo Psychiko, Athens, Greece

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